Has GDPR Affected Contact Relationship Management?
Posted on April 08, 2019
This time last year businesses were beginning to panic about GDPR compliance and the effect that 25th May might have on contact relationship management, if the deadline was missed. Perhaps we shouldn’t have been so concerned? Apart from Google’s 50M euro fine by the French in February, there have been no major cases or breaches […]Read More
What Did the Digital You Really Mean?
Posted on April 02, 2019
April is the cruellest month according to TS Eliot’s The Wasteland. It may also be the cruellest month in the digital world with big changes happening at Facebook and Google around assumptions of intent and behaviour. The Facebook Why Being British, when I read the news on April 1st that Facebook was going to share […]Read More
Why Grow a Business?
Posted on March 12, 2019
In these times of great political and economic uncertainty why would any sane Briton wish to grow their business? The answers are opportunity and discipline. Track back the biggest brands or successful companies and you’ll found that they were started at times of recession when the old assumptions on growth were being shaken. The most […]Read More
No I’m Responsible
Posted on March 08, 2019
If a lack of personal responsibility is an increasing problem, then the claiming of responsibility can also be an issue. Particularly when two people claim to be responsible for the same thing. Happy Days: Winning the Bid This case study goes back to 1997 and the dawn of the web. In 1996 I successfully won […]Read More
Who is Responsible?
Posted on March 06, 2019
Who is responsible never seems to be a good question these days. Not least because it is often followed up by the words ‘this’ or ‘mess’ and hardly ever with ‘because this is brilliant’. Or maybe that’s just the critical rather than nurturing parent in me that mentally adds on the extra bit. But in […]Read More
What Are You Waiting For In Brexit Uncertainty?
Posted on February 12, 2019
Most businesses seem to be waiting for something concrete to happen with Brexit before acting. The stance seems to be once we know what’s decided we can act. This is wrong. Good business planners look at any situation and attempt to work out the absolute worst scenario, the best scenario and the others in between. […]Read More
Does Climate Change Impact Business Strategy?
Posted on December 03, 2018
Our third blog on global challenges in business strategy looks at changing models of capitalism. With a 1980’s MBA and 30 years’ experience successfully developing my own and client businesses, you’d expect me to be used to applying SWOT and PESTLE analyses and Porter’s Five Forces. But today with the start of COP 24 in […]Read More
Smart Cities, Smart Economies or Nonsense
Posted on November 20, 2018
For most of this century we have tried to be smart. Smart cities and smart economies are terms that have been thrown around to such an extent that there is now little agreement on their meaning. Yet their underpinning concepts are very important for any business and will significantly affect everyone. Why Smart is Confused? […]Read More
Long Live the Industrial Revolution?
Posted on November 13, 2018
Our economic world is changing in ways that are unrecognisable to many people. These changes challenge the basis of any business plan. Brexit is just one factor. Now, in the UK the assumptions upon which many organisations have been based for the last 40+ years, no longer apply. We might have disliked the EU rulebooks […]Read More
Growth Coach, a Tautology or an Oxymoron
Posted on October 31, 2018
More people describe themselves as a Growth Coach and I wonder sometimes what they think the term means. For me, there are times when the words Growth Coach mean the same and for others that the words are completely opposed. What does a Coach Do? Any coach fulfils five roles for the person they are […]Read More